COMPUTER REPAIRS BRISBANE SERVICES

At Your Service

SolveItTech Computer Services values outstanding customer service and we practice what we preach.

Our company is based on the belief that our customers’ needs are of the upmost importance. We are committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. With over 15 years in the information technology sector in a variety of different support areas, our knowledge base is varied and diverse.dell-xps-300x262

We support all PC related issues for both home and office users with our computer repairs Brisbane service. It doesn’t matter how minor or major the issue may seem, we operate on a no-fix no-fee basis of genuine hardware or software problems . We can also provide an advisory service for software or antivirus programs and or training and setup of Laptop, PC’s, Printers and other items of hardware or Software.

We come to you! We arrive at your home or office on time. Should we need to repair your computer need at our location, we unhook your system, transport your computer to and from our office, hook everything back up and show you what we have done.

If you are located within the Brisbane 4509 post code covering North Lakes and Mango Hill, this service is completely FREE. Locations outside of North Lakes may incur a small fee to cover the travel time and fuel – contact us for pricing.

We regularly service and repair laptops, computers and networks throughout North Brisbane, from Caboolture to Chermside, and Redcliffe to Morayfield. For your convenience we can come to you at your home of office and we offer day, evening, and weekend appointments to fit your schedule. We also accept payment by EFTPOS, cash or credit cards onsite.

Your Time is Important

SolveItTech Computer Services values your time. It’s why we’re available to fit your timetable and are flexible to come to you. Never again spend precious time worrying about getting your computer to a repair shop or carrying around bulky, broken hardware which you could damage further. Whether you are at home or at the office, you can expect to us to keep our word on the services we guarantee and the time we will turn up. Even if you work during the week, you can schedule an appointment with one of our friendly techniques in the evening or on a weekend.time-management

Our qualified technicians work at maximum efficiency to give you answers as fast as possible. By cutting out computer jargon, we explain in plain English from the very start what could be causing the error and what options are available to you.  We don’t want you to have to think about the stress of fixing a computer related hardware or software problem and use that time more productively while we tackle the issue.

If for some reason we cannot fix your issue then and there at your premises, be assured that not only will we unhook/unplug your computer setup safely and take it back for further inspection, but also keep your thoroughly updated on the situation with full transparency. There is no need to arrange a pickup, as we will drop it back and set it all up again to be fully functional, outlining what the problem was and the procedures we took to resolve it.

Even when those unexpected IT errors pop up in your business, we have the technology to remotely access your computer network and run diagnostics without even having to be there. This allows for super speedy resolutions to a lot of common computer issues, so you’re not losing time and money with your business and allow you instant attention to any IT problems with a simple phone call.

A Wide Range of Computer Repairs Brisbane and Laptop Services

At SolveItTech we say no job is too big or too small, and we offer a massive range of IT related services for both home and office users of all sizes. When it comes to computer repairs and laptop servicing we are the experts in getting fast, reliable results.

Computer not booting or constantly crashing

There is nothing more frustrating than a computer that simply doesn’t boot up anymore or is prone to constant crashes, especially the ever dreadful Blue Screen of Death. Our technicians can perform professional diagnostics to restore your system back to its optimal condition. If the power button no longer works for you, we can help today.

Spyware, malware and virus removal

If your computer is running more slowly than usual or you are noticing strange messages or pop-ups, particularly when surfing the web, your computer may be compromised. We can scan core system files to remove malicious software and ensure your system’s protection and privacy. Furthermore, we use commercial grade anti-virus software and can install it on your computer network, showing you how it’s used to prevent further infections. Don’t risk your sensitive information, be certain your computer is protected.

Builds, upgrades, set-ups and networks

Setting-up and customising your home or business computers is something our qualified techniques would be more than happy to help with. If you want confidence that everything will be setup right the first time and done correctly we can provide assistance with:

  • Installing or reinstalling an operating system onto a computer/laptop.
  • Installing new software or finding drivers for troublesome devices.
  • Helping you plug and configure a computer or a network of computers.
  • Assisting with new computer hardware parts and upgrades, including installation or building your desktop computer from scratch.
  • Helping you source the best new and replacement hardware for your current needs, including CPUs, motherboards, memory, power supplies and video cards.
  • Getting that home or business network up and running, whether it’s using wire connections, wireless and Wi-Fi or a combination of both.
  • Network encryption, SSID protection and making sure router settings are set correctly to safeguard your setup, ensuring everything runs securely and as fast as possible.
  • Adding and setting up new external hardware such as modems, routers, printers, scanners, multiple monitors and other computer related peripherals.
  • Creating and setting up administration and user logins with individual profiles.
  • System BIOS and hardware/software drivers, updates and optimisations.

There are many other IT related solutions we can help you with. It doesn’t matter if it’s one or two computers at home, or a whole range of computers for the business and office. There is nothing we won’t look into when you need anything IT related running up and going smoothly.

Computer maintenance, service and general well-being

Computers are a lot like cars in that they require maintenance and servicing to run in top condition. If you notice anything out of the ordinary during day to day use with your system, it could be the first signs of a future problem. With over 15 years’ experience, our skilled technicians know how to maintain, service and make your computer operate in peak form. It doesn’t matter if it’s a new computer you want to ensure is protected for the future or an old computer that needs a tune up, there are many services and techniques we can use to get the best out of your systems.

Assisting with more than just desktop computers and laptops

SolveItTech Computer Services can aid you with more than just your standard desktop computer and laptop. With tablets and phones becoming increasing important in personal and business life, our technicians can offer specialised assistance with these specific products. We can help with the initial setup stage customised to your preferences, or help sync up devices to each other or in existing network. Looking for the right app? We can also install and update tablet and phone applications that you will find useful in day to day life, letting you know how they work.

We provide teaching and support

When it comes time to learn how a new program or hardware device works, SolveItTech can provide extensive training. Let our trained technicians guide you in learning difficult software and boost your overall confidence and competency with your system. Run a business and need staff members trained in new software? We can take this task on for you, making sure your employees are fully trained in whatever IT areas you require.

Count on us For Computer Repairs and Servicing in Brisbane

There is a reason why so many people trust SolveItTech Computer Services and keep coming back to us for all their IT related issues and needs. We pride ourselves on exceptional service which is why we have a no fix, no fee guarantee. For all of the services we offer, if we can’t fix or repair it, or don’t have the technical knowledge to resolve your current problem, you don’t pay anything – including call-out and diagnostic fee. It’s just one way we go above and beyond competitors in providing high-quality, customer service.

Call us today and let us solve your IT problem right now on 0426 288 165 / 07 3149 3231 or through our online contact form.

WHY CHOOSE US

No Fix, No Fee. Guaranteed.

No Unpleasant Or Unexpected Surprises

Experienced technician

Accurate Diagnostics Testing

Guaranteed Accurate Work

Our commitment to service

No Geek Speak