Computer Repairs Brisbane Pricing
Our no, fix no fee policy means that if we don’t possess the necessary technical knowledge or ability to resolve the problem or effect the repair, then no charge is made to the customer.
If we are able to resolve the problem or affect the repair, but is only prevented from doing so by the customer requesting us not to proceed with the work, then the customer is charged for the minimum 1 hour. (If the cost of the repair is unreasonably high which means you better off buying a new computer you will not be charged)
SolveItTech can provide an estimate before a repair is carried out. In order to provide this estimate, we need to spend time diagnosing the problem. Our diagnostic fee is $45.
- Diagnostic fee: $45 (If you decide to go ahead with the repair, the diagnostic fee will be waived)
- Home customers: $90 per hour (minimum 1 hour and capped at 3 hours onsite)
- Business customers: $120 per hour (minimum 1 hour)
- After the first hour billing is calculated in 30 minute increments.
- Service rates are for labor only and excludes parts.
- Prices above are not including GST.
If you live within the Brisbane North Lakes 4509 Postcode, then there is no callout fee charged, for other North Brisbane locations, just ask when you contact us.